AppleHelpLA Testimonials
5 Star ⭐️⭐️⭐️⭐️⭐️
Reviews on Yelp
& Google
Recommended on NextDoor
5 Star ⭐️⭐️⭐️⭐️⭐️
Yelp Review TH
Greg set up a new computer for me. He was thorough and did a terrific job. He was patient in explaining how things work and I really appreciated his positive and professional attitude. Five stars!!
5 Star ⭐️⭐️⭐️⭐️⭐️
Yelp Review KP
Hermosa Beach, CA
I called Greg to help with my email issues and he ended up fixing everything. he even helped me with my new apple iphone. It was all Remote, quick and easy. I was up and running in no time. He's awesome!
Yelp Review
KP
5 Star ⭐️⭐️⭐️⭐️⭐️
Yelp Review
Jill K. Studio City, CA
WE WISH WE HAD CALLED GREG SOONER!
We had been dealing with internet crashes daily (sometimes more than once a day) We had slow internet and glitching internet.
With four people either working or attending school from home we were obviously losing our minds.
Greg was recommended to us.
He arrived promptly, was polite, practiced safe social distancing and best of all he FIXED IT!
We now have super fast internet speeds and haven't had one issue.
Also, Greg explained everything to us, helped install our mesh system and even dealt with Spectrum!!!!
We highly recommend Greg.
5 Star ⭐️⭐️⭐️⭐️⭐️
Yelp Review KP
Dominic G.
Disney Music Group
I was having terrible internet issues especially with Zoom calls from different parts of the house and yard.
Greg from Apple Help was able to fix and now I can zoom from anywhere.
Totally recommend.
5 Star ⭐️⭐️⭐️⭐️⭐️
Yelp Review: Dr. Marie D.
Greg is amazing! He single-handedly helped untangle a very complicated situation with my email server between my email service and my domain name company. He was even able to orchestrate communication on a conference call with Google, me, and Network Solutions. In a single day he triaged and got the problem resolved. (I had been struggling for a week with no email before that). On my own, I couldn't get a human at Google. And Network Solutions refused to help. He figured the problem out and was able to talk to both companies (at the same time!) and get them to work together to solve my problem! I'm looking forward to using AppleHelpLA in the future for my technology maintenance.
5 Star ⭐️⭐️⭐️⭐️⭐️
Joyce H. Santa Monica, CA
Greg is FANTASTIC! He did a much better job than any of the techs I have worked with before. To invite someone into your home and into your computer and phone requires trust, and is risky. Greg was very expert, friendly, and made me feel relaxed right away. Definitely trustworthy!
I had been struggling for days on problems he fixed in minutes. I had contacted Verizon, Google, and no one could help. He figured out work-arounds where I needed them with my Mac and also advised me on buying updated equipment, backups, etc.
Thank you so much Greg! See you again!
5 Star ⭐️⭐️⭐️⭐️⭐️
Michael B.
Remote Support
Greg is a superhero!! Thank you!!! Greg made it so easy . Really appreciate the care and focus he has.
Will definitely call on him again. THANK YOU .
5 Star ⭐️⭐️⭐️⭐️⭐️
Yelp Review
Dominique L., Pasadena, CA
Dreamworks Animation Studios
"I contacted Greg, the owner of " AppleHelpLA " already twice and was extremely satisfied with his services."
I was able to get an appointment with him within 24 hrs. The first time he made a slide show movie on iMovie based on my directions , he was very competent, and knew the program in detail. He finalized the movie the same day, and I was very very pleased with the result .More recently I had some really challenging problems with my wireless network. I spent 6hrs ( yes ) on the phone with Apple Technical support and things were almost in the same state at the end. I decided to contact Greg for this new issue. He was able to come to my place the next day and fixed the problem within 2 hrs as well as secondary issues I 've had for a while. He is very knowledgeable about Mac products, cooperative, very friendly, patient and always gives you great advices on how to improve computer related matters.
I highly recommend his services.
5 Star ⭐️⭐️⭐️⭐️⭐️
Google Review
I was able to have Greg, the technician, come to my house within two hours after calling and come fix everything that was wrong with my mac mini."
He makes sure that you understand what he is doing to your computer and does a great job fixing it. Thank you!
5 Star ⭐️⭐️⭐️⭐️⭐️
Google Review
After struggling for 2 days trying to figure out on how to make Bootcamp work on my mac pro (and I am usually computer savvy) and also reading forums. I called Greg and within 10 minutes he resolved my problem. Big thanks, this made my day!
Rafael Macho from Google+
5 Star ⭐️⭐️⭐️⭐️⭐️
Yelp Review
Sharyn C.,
Bel Air, CA
I'd be lost without Greg at Apple Help. He set up my Mac and tailored it to all of my working needs, making all of my tasks simple to perform. He also set up my Epson Pro, and taught me tricks I'd never have learned on my own. Whenever an issue arises he comes to my rescue. He knows his stuff...and I have yet to find a piece of technology he isn't well versed in, whether computers, iPads, printers or spaceships. Seriously, I can't recommend Mac Apple Help and Repair highly enough.
5 Star ⭐️⭐️⭐️⭐️⭐️
eMail feedback
Dr. Lipman MD
Santa Monica, CA
Thank you for your work. The Wi-Fi is working great now.
I am so pleased to have engaged your services to improve the WiFi in the house.
It has completely transformed my streaming experience from one of frustration and apprehension, to a quick and delightful success
5 Star ⭐️⭐️⭐️⭐️⭐️
Yelp Review
Diane O.
Pacific Palisades, CA
I've used Greg on and off for the last year and he's always fixed the problems and resolved all our issues every time.
He's reliable, consistent and very helpful. I will continue to use Greg for all my computer needs.
5 Star ⭐️⭐️⭐️⭐️⭐️
David D.
South Pasadena, CA
AppleHelpLA was great. Greg the tech was very helpful and was able to answer all my questions. He also gave good tips on how to keep my computer running smoothly. I will use MacAppleHelp again for sure!
5 Star ⭐️⭐️⭐️⭐️⭐️
Yahoo Local User
James
Sherman Oaks, CA
I was very satisfied with Greg's work . . . He assessed my networking issue and resolved it very quickly. We spent the remaining hour and a half our time together solving issue after issue not only within the OS but also on my iPhone and Cloud issues. He showed up on time, loves what he does and is an expert troubleshooter. I would strongly advise you to take the leap and have a professional set you up right. I will be benefitting from his knowledge every time I start up my Mac . . .
5 Star ⭐️⭐️⭐️⭐️⭐️
Yahoo Local User
Pete L.
Just got off the phone with Greg. Totally nice guy!!!! Luckily, I read online reviews that confirmed my suspicions. But even more luckily, I read the yahoo reviews that told me about Greg and Applehelpla. I have such peace of mind now.
5 Star ⭐️⭐️⭐️⭐️⭐️
Yahoo Local User
Ashley K. Set Decorator
Los Angeles, CAWhen my Mac froze up and the spinning pin-wheel wouldn't go away - my good friend gave me the number to Greg - the MacApple Help Master! Greg is a great person to know - friendly, professional and accommodating are just a few words to describe him. My laptop went away with Greg for the long weekend and when I got it back it had a new hard drive - more memory - and was completely backed up. Having had an LA style computer facelift! I was very happy and ready to get back to work!
5 Star ⭐️⭐️⭐️⭐️⭐️
Yahoo Local User
Greg was great. Very helpful.
"Solved a problem that I spent three hours and couldn't solve the night before in about ten minutes. Very professional and friendly."
A. Engelberg
Encino, CA
5 Star ⭐️⭐️⭐️⭐️⭐️
Yahoo Local User
Rose
West Los Angeles, CA
Greg is the absolute best! I highly recommend him and I wouldn't consider calling anyone else. "He has been to my house 3 times now, and each time he has been professional, incredibly knowledgeable, and able to solve any and all problems." He is always mindful of my budget, and is definitely a fun person to hang out with for a couple of hours. Plus, he is always on time!
5 Star ⭐️⭐️⭐️⭐️⭐️
Yahoo Local User
Greg was great, I had spent seven hours at the Apple Grove store the day before with no help whatsoever- "Greg said it was a simple problem and fixed all my email in 7 minutes...LOL." Yes, I was at the genius bar for 7 hours!
5 Star ⭐️⭐️⭐️⭐️⭐️
Yahoo Local User
I called Greg with a Mac Emergency (network down, printers down, wife writing from home) and he came out the next day and thought the problem out and knew what he was doing. "He is excellent for when your needs exceed your knowledge."
Yahoo Local User
5 Star ⭐️⭐️⭐️⭐️⭐️
Yahoo Local User
I strongly recommend Greg. Being a new Mac user, I did a dumb thing over the weekend. He was here promptly at 9:30 AM on a Sunday morning, at no extra charge and helped me stay on schedule.
"Very professional, well informed, proficient and easy going."
5 Star ⭐️⭐️⭐️⭐️⭐️
Yahoo Local User
Greg has been a patient and wonderful person. "This is my first experience with a mac and Greg has made it easy and enjoyable." All the other reviews have stated the same good thoughts that I have about Greg.
Great person!!!
5 Star ⭐️⭐️⭐️⭐️⭐️
Yahoo Local User
Sandy H. Set Designer
Echo Park, CA
Apple Help LA has been such a valuable resource for me! Whenever I have a problem with my laptop Mac Apple Help has quickly responded to me with answers and put me at ease. "I have continually referred this service to all of my friends in need of computer help and they have always been pleased as well."
5 Star ⭐️⭐️⭐️⭐️⭐️
Suzanne B.
Marina Del Rey, CA
Our family has three Apple laptops, each had problems. "Apple help LA dealt with our problems quickly and efficiently." We were also shown how to back up all our files in a very fast way. A really good service.
5 Star ⭐️⭐️⭐️⭐️⭐️
Michael
Yahoo Local User
Greg is incredible. "Not only does he know his stuff, but he's always available, quick to resolve, and just about the nicest guy you could want. Handles pressure like a pro, unlike me!"
5 Star ⭐️⭐️⭐️⭐️⭐️
Ana G. Photography
Hollywood, CA
My computer was almost crashing and I had to update and streamline. "Greg was amazing! Helpful, informative, patient and incredibly up to date on what is going on in Mac world." I was informed on new products (downloads) which helped me so much with my work. If you have any situation, I tell you he can handle it. I am now happily functional and fast!
5 Star ⭐️⭐️⭐️⭐️⭐️
Yahoo Local User
Sondra L.
Venice, CA
"Greg was extremely professional and helpful." He handled all of my needs efficiently and quickly, giving me tips and assistance along the way. I would highly recommend his services to anyone.
5 Star ⭐️⭐️⭐️⭐️⭐️
Yahoo Local User
Timothy
LA, CA
MacApple Help has come to the rescue on more than one occasion when I have had issues with my laptop. Problems were quickly diagnosed, quickly solved, all questions answered and more. "I couldn't be happier with my Mac Apple Help experience."
5 Star ⭐️⭐️⭐️⭐️⭐️
Yahoo Local User
John
Perhaps the best endorsement I can give to this service is I have used it on a regular basis for over 3 years. It has advanced my knowledge and skills ten fold over where I was at the beginning. "No tutorial or formal classroom could have answered the questions I have asked with the expediency and thoroughness offered."
5 Star ⭐️⭐️⭐️⭐️⭐️
Yahoo Local User
Macia W
Rancho Park, CA
Greg at MacAppleHelp has been taking care of my computer needs for several years. There is no problem that has ever stumped him.
I no longer put off addressing my computer needs.
I actually look forward to Greg's visits.
5 Star ⭐️⭐️⭐️⭐️⭐️
Great Apple support from a Pro
Square invoice Feedback
Charles H5 Star ⭐️⭐️⭐️⭐️⭐️
Yelp Review
Dan J.
Executive Producer
Hollywood, CA
Greg@macapplehelp delivered true 5-Star Tech Support.. BETTER , FASTER and SMARTER than any in LA. Here are the facts from Sat. My Mac mail stopped accepting all emails (gmail &yahoo) 10:00am I realize it, (cue waves of panic) 3:00pm I sit down to fix the problem myself, just a setting thing right? 5:00pm I have typed smtp at least 1000 times by now. still haven't figured out what's wrong or what "smtp" means. 6:00pm I have been cut off from the world for almost 8 hours now, (alternating waves of panic and hyperventilating) its Sat. I can feel the work emails stacking up somewhere out there, and then those friends who expect instant response think Im mad at them, and those emails are just piling up...Im about crack, but I get a grip
6:05 p.m. I go to my google, nobody available, then...(cue music swell) I get a hold of Greg, he's at a clients, I make sure he hears the panic in my voice and he says he can swing by when finished. He showed up, on time, deciphered my explanation of the problem, got right to business, and BOOM One email, then 10 emails, then the flood gate opened (cue big music swell) He was so fast and efficient, I really, really couldn't believe it. He explained what to do, how to train my spam blocker (I didn't even know I had one!) and even got my Airport working again, a problem I kinda slipped in the pile once he got here. The dude rocks no BS, Fast efficient, didn't make me feel stupid (SNL) Bottom line he really knows his MAC. and doesn't waste your time. For someone like me completely dependent on my Mac for business and personal communication, finding great tech service is paramount. MacAppleHelp IS IT. DONE.
"I would not consider working with anyone else. I'm just so grateful to Greg/Mac Apple Help and Repair for coming to my aid."
Dan J Executive Producer
Hollywood, CA
5 Star ⭐️⭐️⭐️⭐️⭐️
Yelp Review
Rosalie Wilson
Santa Monica, CA
On 6/06/12 I received an email reminder from Greg at Mac Apple Help and Repair, regarding my need to move my MobileMe account to iCloud, if I had not done so, already, and offering to assist with this if necessary. I thought Greg was the Mac person, who assisted me last fall in setting up my new computer. As Apple had been sending these reminders in the form of a "countdown," I "assumed" I would attend to this with time to spare. Never assume. The last two months have been particularly challenging, and, sure enough, I had waited until the afternoon of 6/30/12 to attend to this (Apple set the cutoff time at 11:59 pm).I should say that I'm not particularly savvy, with respect to computers, and when I began trying to move my MobileMe account to iCloud, I was inundated with so much information or things I was suppose to check/backup, I went into a fetal position. I remembered receiving Greg's email on 6/06/12, and immediately searched for his contact info so I could send out an SOS! Greg provided not only his email address, but, also, his cell phone number, and it's when I read that his cell number began with a (310) area code, that I became curious, since the person I worked with last fall lives in Sherman Oaks and I was certain his area code was (818). I called Greg's number, and sent him an email. He responded in record time, especially considering that it was late afternoon/early evening Saturday. The first comment he made to me was, "Are you still living on Corinth," which meant the Mac person I worked with four years ago, not last fall, sent me this important reminder! The tech I worked with last fall had not even bothered.
After exchanging additional pleasantries, I explained to Greg that I had waited until the last minute to make this critical move, and he immediately committed to assisting me. At first, he thought this might require a house call, which would have meant traveling from West LA to Sherman Oaks. Fortunately we were able to do this by way of a "screen sharing session," and within a reasonable, yet very involved period of time, my MobileMe email account had been safely moved to iCloud. This was very important as there were many items, saved within Mail, that I could not afford to lose, and there wasn't enough time to backup all of this. The cost of doing this was very reasonable, as well.
To summarize what I consider to be the most important points in this admittedly lengthy review, they would be as follows:
1) The fact that Greg sent me a reminder of this need to move to iCloud, in spite of the fact that we had not spoken in four years.
2) Without a moment's hesitation, and without prior notice, Greg committed to making certain that I was safely moved to iCloud, which was very involved due to things I had not addressed on my end, and did this in the most cost efficient way for me.
3) Last, but certainly not least, throughout the entire time we worked together that evening, Greg was, both, sympathetic, and sensitive to my situation - never hinting, and/or, reminding me of what an idiot I was for waiting until the eleventh hour to deal with this matter. He could tell how badly I felt, and how panicked I was.
Greg reminded me of how SERVICE once was, when this word had true meaning, and people respected their roles in it. I know I'm gushing, but I was just so impressed by all of this.Going forward, "I would not consider working with anyone else. I'm just so grateful to Greg/Mac Apple Help and Repair for coming to my aid."
Rosalie W.
Santa Monica, CA